hejGuide
Operations

Task Automation — Never forget a thing

Cleaning after checkout, maintenance checks, welcome prep — create tasks that trigger automatically. Assign to your team, track progress, and know when everything is done.

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Tasks that create themselves

Set up task templates that trigger automatically on booking events. A new reservation? Create a welcome prep task. Guest checking out? Schedule a cleaning. No manual work, no forgotten tasks.

  • Trigger tasks on booking, check-in, or checkout
  • Template library for common tasks
  • Automatic assignment to team members
  • Set priorities and deadlines automatically
Screenshot: Task automation rules

Housekeeping, built in

Cleaning schedules tied directly to your bookings. When a guest checks out, a cleaning task is created with a checklist, assigned to the right cleaner, and tracked until completion. Photo uploads prove the job is done.

  • Cleaning tasks linked to bookings automatically
  • Checklists with room-by-room items
  • Photo uploads for verification
  • Issue reporting during cleaning
Screenshot: Housekeeping checklist with photo uploads

Assign and track

Assign tasks to team members with clear deadlines and priorities. Everyone sees their task list, marks items complete, and reports issues. You get a bird's-eye view of what's done and what's pending.

  • Assign to any team member
  • Priority levels: urgent, high, normal, low
  • Due dates with overdue alerts
  • Comments and notes per task
Screenshot: Task management overview

Property readiness at a glance

Know which properties are guest-ready and which still need attention. The dashboard shows cleaning status, open tasks, and upcoming turnovers — so you never send a guest to an unprepared property.

  • Property readiness status per listing
  • Upcoming turnover calendar
  • Open task count per property
  • Quick filters: today, overdue, upcoming
Screenshot: Property readiness dashboard

Auto-trigger

Tasks create themselves based on booking events.

Checklists

Step-by-step checklists with photo proof for quality assurance.

Team assignment

Assign tasks to cleaners, co-hosts, and maintenance staff.

Completion tracking

Real-time progress tracking with overdue alerts.

Works great with

Combine features for the complete hosting experience

Team Management

Invite co-hosts, cleaners, and staff with role-based permissions.

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Booking Management

Task automations are triggered by booking events — check-in, checkout, new reservation.

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Mobile App

Manage tasks on the go — your team sees assignments on their phone.

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Frequently asked questions

What kind of tasks can I automate?
Any recurring task tied to booking events: cleaning after checkout, welcome preparation before check-in, linen delivery, maintenance checks, supply restocking, and more. You define the template and trigger — hejGuide handles the rest.
Can cleaners see only their tasks?
Yes. Team permissions ensure cleaners only see tasks assigned to them. They can view checklists, upload photos, and mark tasks complete — without access to booking details or financials.
How do checklists work?
Create step-by-step checklists per task template (e.g., "Living room: vacuum, dust surfaces, check sofa"). Team members check off each item and can upload photos as proof. Incomplete checklists are flagged.
Can I track task completion with photos?
Yes. Team members can upload photos during task completion — perfect for verifying cleaning quality, documenting issues, or confirming supply levels.
Is task automation included in the free plan?
Task automation is available on the Starter plan (€9/mo) and above. The free plan includes manual task creation but not automated triggers.
Can I create one-off tasks too?
Absolutely. In addition to automated templates, you can create manual tasks anytime — for repairs, special preparations, or anything else that comes up.

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One platform for bookings, operations, and a guest experience your visitors will love.

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