hejGuide
Guest Experience

Products & Upselling — Earn more from every booking

Late checkout, breakfast baskets, bike rentals, airport transfers — let guests browse and order extras from their phone. Automatic billing, zero effort.

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A mini shop for your property

Create a catalog of extras your guests can order. Each product has a name, description, photo, and price. Guests browse on their phone through the guest portal and add items with one tap.

  • Product catalog per property
  • Photos, descriptions, and pricing
  • Guests browse and order from their phone
  • One-tap ordering through the guest portal
Screenshot: Product catalog in guest portal

Automatic billing to the booking folio

When a guest orders an extra, the charge is automatically added to their booking folio. No manual entry, no forgotten charges. At checkout, everything is neatly itemized.

  • Charges added to booking folio automatically
  • Itemized overview for the guest
  • No manual data entry needed
  • Payment collected with final balance
Screenshot: Upsell charges on booking folio

Popular upsell ideas

Not sure what to offer? Hosts typically see great results with late checkout, early check-in, breakfast baskets, welcome packages, bike or kayak rentals, airport transfers, and guided tours. Start with one or two and expand.

  • Late checkout / early check-in
  • Breakfast baskets and welcome packages
  • Bike, kayak, or equipment rentals
  • Airport transfers and guided tours
Screenshot: Popular upsell products

Extra revenue

Hosts typically earn 10-20% extra per booking with upselling.

Mobile ordering

Guests browse and order from their phone — no app needed.

Auto billing

Orders are automatically added to the booking folio.

Easy setup

Add products in minutes — name, photo, price, done.

Works great with

Combine features for the complete hosting experience

Guest Portal

Guests browse and order products through their personal portal.

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Digital Guidebooks

Combine your guidebook with product offerings for a seamless experience.

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Booking Management

Product charges are automatically tracked in the booking folio.

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Frequently asked questions

How do guests order products?
Guests open their guest portal (via a magic link — no app needed), browse available products for their property, and tap to order. The charge is automatically added to their booking folio.
Can I have different products per property?
Yes. Each listing has its own product catalog. A beach house might offer surfboard rentals while a city apartment offers guided tours. You decide what fits each property.
How is payment handled?
Product charges are added to the booking folio. You can collect payment via Stripe or Mollie at checkout, or send a payment link. No separate payment process for extras.
Is there a limit on the number of products?
The number of products per listing depends on your plan. The free plan allows a limited number; paid plans include more. Check the pricing page for details.
Can guests order before arrival?
Yes. Guests can access the product catalog as soon as they receive their guest portal link — typically after booking confirmation. This is great for items like welcome baskets or airport transfers.

Ready to earn more from every booking?

One platform for bookings, operations, and a guest experience your visitors will love.

Get started freeView demo

Free plan available · No credit card · Set up in minutes