Guest Experience

Guest Portal — One link, everything your guest needs

Booking details, messaging, guidebook, check-in, and product ordering — all in one branded portal. Magic link login, no passwords, no app required.

Magic link — no passwords, no friction

Guests receive a unique link via email. One tap and they're in — no account creation, no password to remember, no app to download. The portal opens in their browser and just works.

  • One-tap access via magic link
  • No passwords, no sign-up required
  • Works in any browser on any device
  • Secure, time-limited tokens
Screenshot: Magic link guest portal access

Everything in one place for guests

Your guest sees their booking dates, property address, bill, messages, guidebook, and available extras — all in one clean interface. No searching through emails, no juggling multiple apps.

  • Booking details and property information
  • Bill overview with charges and payments
  • Direct messaging with the host
  • Guidebook and local area guide
Screenshot: Guest portal overview

Check-in, products, and more

The portal is the hub for the entire guest journey. Complete online check-in, browse and order extras, read house rules, find local recommendations — all from the same link.

  • Online check-in form
  • Product catalog and ordering
  • House rules and check-in/out times
  • Local area guide with maps
Screenshot: Check-in and products in guest portal

Branded experience

The guest portal carries your property name and identity. It feels like your own guest app — professional, polished, and personal. A guest experience that builds trust and earns five-star reviews.

  • Your property name and branding
  • Clean, modern design on every device
  • Available in 9 languages automatically
  • Feels like a native app — no download needed
Screenshot: Branded guest portal experience

One-tap access

Magic link login — no passwords, no sign-up, no friction.

Guidebook included

House rules, WiFi, and local tips — integrated in the portal.

Order extras

Guests browse and order products directly from the portal.

9 languages

Portal automatically adapts to the guest's language.

Frequently asked questions

Do guests need to download an app?

No. The guest portal is a web page that works in any browser. Guests open a link and have instant access — no downloads, no sign-ups.

How do guests access the portal?

Guests receive a magic link via email (sent automatically with booking confirmation or check-in instructions). One tap opens their personal portal. The link is unique and secure.

What can guests see in the portal?

Booking dates, property details, charges and payments, messages, guidebook content, local recommendations, available products/extras, and the online check-in form.

Is the guest portal available on all plans?

Yes. The guest portal with guidebook and messaging is available on all plans, including the free plan.

Can I customize the portal's appearance?

The portal displays your property name and branding. The design is clean and professional across all devices. It automatically adapts to your guest's language (9 languages supported).

Ready to give your guests a better experience?

One platform for bookings, operations, and a guest experience your visitors will love.