hejGuide vs Hospitable — Which is right for you?
Hospitable is known for AI-powered messaging automation. hejGuide offers that plus digital guidebooks, upselling, and task management — at a fraction of the price.
All the automation, plus guidebooks and upselling — for less.
Quick comparison
Pricing comparison
What you actually pay per month
hejGuide prices: Starter plan. All prices excl. VAT.
Where hejGuide wins
Much more affordable
hejGuide starts at €9/mo (or free). Hospitable starts at ~$29/mo with no free tier. For 5 properties, you'd pay €25/mo with hejGuide vs $69-104/mo with Hospitable.
Digital guidebooks
Beautiful, mobile-first welcome guides with house rules, WiFi, local tips, and more. Not available in Hospitable — you'd need a separate guidebook tool.
Products & upselling
Let guests order extras from their phone with automatic billing. Hospitable doesn't offer upselling features.
Online check-in
Paperless guest check-in with ID upload, arrival time, and custom fields. Not available in Hospitable.
Guest portal
A branded portal where guests see their booking, messages, guidebook, and products — all in one place. Hospitable doesn't offer this.
Free plan available
Start with 1 listing completely free. Hospitable only offers a paid trial.
Where Hospitable might be better
We believe in being honest about our competitors
AI-powered messaging
Hospitable's strongest feature is AI messaging that can automatically respond to guest questions. hejGuide offers automated email templates but not AI-generated responses.
More direct API channels
Hospitable connects to ~9 booking platforms via direct API. hejGuide uses Channex as a channel management layer.
Longer track record
Hospitable (formerly Smartbnb) has been around longer and has a larger community of users.
The verdict
If AI-powered guest messaging is your top priority, Hospitable is strong in that area. But if you want a more complete platform with guidebooks, check-in, upselling, a guest portal, and task automation — all at a significantly lower price — hejGuide is the better choice. Most independent hosts will get more value from hejGuide's all-in-one approach than from Hospitable's messaging focus.
Frequently asked questions
Does hejGuide have AI messaging like Hospitable?
hejGuide offers automated email templates and a unified inbox for guest messaging, but not AI-generated responses. If AI messaging is critical for your workflow, Hospitable has the edge there. However, hejGuide includes many features Hospitable lacks (guidebooks, check-in, upselling, guest portal).
Can I switch from Hospitable to hejGuide?
Yes. Import your bookings from CSV/Excel and connect your listing platforms via the channel manager or iCal sync. Most hosts switch within a day.
Is hejGuide really cheaper than Hospitable?
Yes. hejGuide Starter is €9/mo vs Hospitable starting at ~$29/mo. Plus, hejGuide has a free plan. For 5 properties, you save $44-79/mo compared to Hospitable.
Does hejGuide have automated messages?
Yes. hejGuide includes trigger-based email automations for the full guest journey: booking confirmation, check-in instructions, welcome message, checkout reminder, and feedback request.
Ready to try hejGuide?
Start free and see how hejGuide compares to Hospitable — no credit card required.