Message guests from the booking, order your properties, and a cleaner check-in
The summer release: everything that went live at the end of August, in one place.
- NewGuest chat on the booking page: open the conversation as a side panel next to the booking details, reply, and keep the booking in view.
- NewPut your properties in the order you want — drag them into place and every list in hejGuide follows.
- NewOffer a non-refundable rate on your own booking site, with the discount you choose, next to the flexible rate.
- NewAirbnb Support conversations now show up in your inbox as their own thread, clearly marked as Airbnb rather than the guest.
- ImprovedOnline check-in shows guests which add-ons are already included in their stay, and their interests appear on the booking page.
- ImprovedChoose the language you read hejGuide in, separately from the languages your guests get.
- ImprovedA "no Wi-Fi at this property" switch on the amenities tab, so the guidebook stops asking for a password that doesn't exist.
- ImprovedWorkspace settings are reorganised with an Integrations tab, billing details moved to your account settings, and the upgrade page spells out the trial plainly.
- ImprovedReviews follow your connected channels: no empty Airbnb or Booking.com sections if you haven't connected them.
- FixedGuest journey emails now send reliably; bookings collected by Airbnb or Booking.com no longer show a "payment received" line; an inquiry no longer creates a cleaning task.